The ‘Company’ is BlackBell. ‘The Client’ means the party company , or any person who obtaining the service.
1. 50% percent payment advance, 50% payment before launching the project.
2. In case of unsuccessful payment and if money got deducted from clients account, then Company will not be responsible in that case. We use PayUmoney payment gateway. Client needs to be contact PayUmoney Support Team. We are only Android Application Deployment and Web Application Development Service Company and do not have our own payment gateway.
3. It is the responsibility of the Client that all materials (including, but not limited to images, diagrams, logos, videos, data, as well as intellectual property in other media) supplied to Company by the client will have the relevant copyrights, licenses and permissions for use in the commissioned project. Company will not accept responsibility/liability for infringements caused by any wrongly supplied materials.
4. Whilst every effort will be made to achieve agreed delivery, the Company cannot accept liability or be held financially responsible for any targets or deadlines being missed for delivery of any work which is outside of the Company’s control.
5. The Company shall be under no liability if it should be unable to carry out any provision of the contract for any reason beyond it’s control including (without limiting the foregoing), Act of God, Legislation, War, Act of terrorism, Fire, Flood, Drought, Failure of power supply, Failure of Internet Connectivity, Virus Attack on systems, Encryption of system files, Death or any Physical OR Mental serious injury to any employee of Company, Lock out, Strike by employee’s in contemplation of furtherance of dispute or inability to procure materials required for the performance of the contract. During the continuance of such a contingency the Customer may, by written notice, elect to terminate the contract and pay for work done and materials used, but subject thereto, shall otherwise accept delivery when available.
6. All data should be in fine digital format (Soft Copy Only).
7. Any changes regarding design should be taken in offices hours only (Monday - Saturday) (10.00am To 07.00pm).
8. Afetr designing phase of project any changes in project will be charge depending on how big or small change is.
9. Our branding will be displayed on customers products, if the customer wants to remove our branding from thier product customer have to pay 200% extra of the total project cost.
10. Anything extra regarding that is not mentioned in quotation will be charged.
11. Final Project will be delivered or uploads after receiving total payment.
12. All designs and development are done using legal software’s only.
13. The Design of Website, Web Application and Android Application is limited to only that project. You cannot reuse it without company permissions.
14. Company reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
Client can request for money back guarantee only if following conditions are satisfied:
1. If company is unable to satisfy in designs and development of website (Minimum 10 revisions are compulsory for completing this condition.)
2. After launching the website client cannot claim for the refund.
3. To claim for the refund customer has to fill up the feedback form. After submitting the form our team will analyze the form and after analyzing refund decisions will be taken if the feedback is reasonable.
4. If you have failed to communicate with us for more than sixty days, any refunds will be at the discretion of BlackBell Technologies.
5. Refund process will be initiated within 3-4 working days after completion of analyzing the feedback form.
6. Once the client gives confirmation of design through mail, refund won’t be initiated. Also the changes in the design will be charge onwards.
7. While giving money back guarantee transactional charges will be deducted (It’s a payment gateway charges).